Book in Confidence
We know that things can happen and plans can change at the last minute. We believe we offer one of the most flexible cancellation policies around - to give you the peace of mind that if something comes up at the last minute and your plans need to change, you won't be left out of pocked.
- If you cancel a 1 day tour with more than 24 hours notice before the time of departure, you will receive a 100% refund.
- If you cancel an extended tour (more than 1 day) more than 7 days before the tour departure, you will also receive a 100% refund.
For both 1 day and extended tours, no admin charges or deductions will be taken - if you cancel within the time stated, you will receive all of your money back.
Our Support Network
Our Reservations Team and Driver-Guides are on hand to help you form the moment you make your first enquiry, to when you are on tour, to when you're back at home leaving your review for your tour. We are there to make sure your experience in Scotland is safe and worry free. With our phone lines and emails monitored from 07:00 to 22:00, there will usually be someone there to answer any questions you may have.