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Book & Tour in Confidence

Your safety is our priority.

We've all worked incredibly hard to look after one another and keep each other safe from Covid-19. Now that the majority of restrictions have ended, we want to ensure you that we are going to keep making our tours as safe and as comfortable as possible for you all. 

 

 

Book in Confidence

Flexible Cancellation

We know that things can happen and plans can change at the last minute. We believe we offer one of the most flexible cancellation policies around - to give you the peace of mind that if something comes up at the last minute and your plans need to change, you won't be left out of pocked.

  • If you cancel a 1 day tour with more than 24 hours notice before the time of departure, you will receive a 100% refund. 
     
  • If you cancel an extended tour (more than 1 day) more than 7 days before the tour departure, you will also receive a 100% refund.

For both 1 day and extended tours, no admin charges or deductions will be taken - if you cancel within the time stated, you will receive all of your money back.

 

Our Support Network 

Our Reservations Team and Driver-Guides are on hand to help you form the moment you make your first enquiry, to when you are on tour, to when you're back at home leaving your review for your tour. We are there to make sure your experience in Scotland is safe and worry free. With our phone lines and emails monitored from 07:00 to 19:00, there will usually be someone there to answer any questions you may have.

 

Tour In Confidence

On the Road

We will continue to ensure that our coaches are kept to an extremely high standard of cleanliness. As a standard, we replace our coaches every 3-4 years. This is to ensure they are kept as modern, comfortable, safe and clean as possible to give you the best possible experience while you are on tour with us.

As per the current government guidelines, face masks are no longer mandatory in any public setting in Scotland. 

We still recommend bringing a wee hand sanitizer along with you as well, while it's not the law, it's just always handy to have - especially if you've fed a highland coo a carrot on your tour and it's slabbered all over your hand.