Timberbush Tours

Terms & Conditions

Please take a moment to review our terms and conditions:

Payment

  • Reservations will only be confirmed on receipt of full payment.
  • The Company reserves the right to cancel any tour where the minimum number of passengers is not reached. Minimum number of passengers required for tour departure is six. In such cases, the Company's liability to the Customer is the full return of monies paid for the tour.
  • Where the Customer cancels his/her tour reservation, a charge may be payable by the Customer as detailed below:

Charges

For 1-day sightseeing tours:

  • Cancellation more than 72 hrs before departure - no charge.
  • Cancellation less than 72 hrs before departure entirely at our discretion (there is normally no refund unless ticket is resold).

For all tours of more than 1 day's duration:

  • Cancellation more than 14 days before the tour departure - 10%.
  • Cancellation less than 14 days before the tour departure entirely at our discretion (there is normally no refund unless ticket resold).

No refunds are offered on any tours if the passenger is late for a tour/cannot find the pick-up point.

Insurance

  • Whilst Timberbush Tours maintains insurance meeting all statutory requirements, we strongly recommend that passengers hold comprehensive and suitable travel, medical and cancellation insurance.

Alterations

  • The Company reserves the right to alter tour itineraries due to weather, availability of attractions or other such extenuating circumstances.
  • The Company reserves the right to alter the motorcoach employed on any tour.

Prices

  • Our new published prices on the website and in our new brochures are valid from 7th April 2008. The new prices are updated accordingly within our online booking system for advance booking.
  • Whilst reduced entry to some visitor attractions may be available, and any such will be made clear by the guide, tour prices are for transport and driver-guide services only. All cruises, visits to castles, etc, are optional extras and along with meals and other refreshments are at travellers' own expense.
  • Discount prices are offered to persons over the age of 60, full-time students and children between 5 and 16 years. We regret that children under 5 years cannot be carried.
  • Low Season - 1 November 2008 to 31 March 2009, except 21 December 2008 to 4 January 2009.

Data Protection:

Please note that when giving information for the purposes of making your Booking, you will be deemed to consent to us holding and using that information to send you details of other products and services we provide ot intend to provide that we think may be of interest to you. If you would prefer your information not to be used in that way, please contact us, giving you name and address: (i) in writing, (ii) by e-mail, or (iii) by telephone.

PHOTOGRAPHS COURTESY OF: Broader Horizons, Michael MacGregor Photography and ScottishViewpoint/VisitScotland.